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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30890 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 30,889 reviews
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, a worthwhile coverage, guaranteeing at least 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent options crew did excellent and professional work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good on paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pretty much always get Geek Squad as you never know what's going to happen and it's easier than dealing with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and protection on open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and protection on an open box tv in case of any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, I highly recommend this company and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that provides ease of mind for any problems regarding my tvs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprised by conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new TV. Secure knowing that they will take care of whatever may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had delivered the TV safely and without any damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra coverage of any devices you purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpe set up smart tv to my new receiver ove the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty definitely a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended warranty for my Insignia 48 inch LED 1080p - Smart - Hdtv Roku Tv. Very inexpensive and a five-year full replacement warranty should anything go wrong. I'm happy with my new Insignia television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job on my computer we use for our business. We had some issues with it but they got it out pretty quick and back into business quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use on this but I've used them before and was very satisfied cause they upgraded my television as it was no longer available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had the geek squad protection and have had excellent service and experience with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the service plan and sleep well knowong I am covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp quality and large screen size, for a small price.

    I would recommend this to a friend