Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30747 reviews
(30,747 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to talk to a person and their always helpful.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Affordable warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent price for 5 years on a budget tv that has some reviews about quality issues. TBD if it is needed in 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Can be a good option depending on situation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It provides coverage for a lot of different issues and will upgrade to the current year model if you have issues. I don't believe it covers physical damage(drops, hits, cosmetic/water damage), so if that's what you're worried about you might just want to buy something you can afford to replace.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No worry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased a 70 inch Flatscreen 4K television and having the protection (in case something happens) is well worth the NON-worry
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the coverage that I needed for a reasonable price.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE BEST BUY WARRANTIES!!! THEY ARE SO AWESOME!! I WILL NEVER MAKE A PURCHASE WITHOUT A GEEK SQUAD WARRANTY!! I ABSOLUTELY LOVE BEST BUY!!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The way to go for piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good decision made to get extended coverage beyond what manufacturers offering only one year for just defects on their products. Yes, you should always have it mind when purchase a larger size T.V.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never purchase tech without it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smartest move I made this year! Got the open box TV home and hdmi ports don't work. They're coming to fix it next week. Already worth the purchase! I'll never buy a TV or major tech without a plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the purchase price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just for the points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORTH IT.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it, especially when you have tv’s or anything you want to protect just incase.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recomended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the protection plan on my appliences and home devices. Peace of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Only used it a few times
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Everything was smooth and easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced tv after lightning hit it just like they said it would!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent as usual. Always good care by Best Buy's Geek Squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind yes & no..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the peace of mind I instantly receive one I purchase Geek Squad Protection! I recently learned it doesn't cover accidental damage..such as a cracked television screen. Yet it does cover the internal hardware.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!
Rated 3 out of 5 stars
Coverage period halfway over
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably your best option. They was amazing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


