Customer Ratings & Reviews

They are always super helpful and always willing to do anything they can to help out.

Always get protection incase your device malfunctions.

Great price for service plan for five years. Would recommend this

I got this for my Samsung tv because my wife said we don’t if something might happen to it.

Haven’t had to use yet but the peace of mind is worth it as I have used other plans on different items.

I thought I just reviewed this. Now I am doing it for the point that I never see added to my account.

Even though we return the TV, he squad is a must since TVs don’t last as long as they used to.

Good squad to have. I haven't even had to really utilize them but I know if I had to I could.

Bought this protection plan to protect my new 43 in Tv. Glad I did because my old tv did not last a year.

A must have for any TV. I would recommend this for anyone that uses their TV daily

Have had to use this a few times and I am always very happy with the service that geek squad provides.

geek squad is always a must on big ticket purchases imo

I alwaysbuh the extended warranty no fuss on returning something that's broke because I know they will replace it.

The Geek Squad gave me great fast and easy service. The work is usually done sooner then you think

With the price of repairs skyrocketing, a way to cover any unforeseen issues.

I can not say anything about the warranty that I have purchased so folk make sure you get that extra protection.

I am uncertain how to own an electronic peace of equipment and not have Geek Squad. One call and they do it all.

I love my TV, I didn't need the 4K or smart TV.. I honestly just needed something to get me by and as a college student it's perfect!

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

Any issues are taken care of whether it is maintenance or help needed to set up your product.