Customer Ratings & Reviews

They helped me out with my TV. They helped me look for a TV that was better.

Excellent product in terms of price and quality. recommended

Great customer service! They always do a great job!

I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

Better to buy this protection plan to avoid unnecessary bills

Called them about a problem- ended up not being a technical issue, I asked him what he suggested I do, he told me and it worked. Great people to deal with

Everyone I spoke to was fantastic very polite very knowledgeable just the whole customer service they work great

Best protection to get for replaceable products especially after rough usage

I had bought TCL tv in a black friday deal. So, i bought the Geek Squad 2 years protection for the same.I received excellent customer service from Geek Squad during the installation of my TV. I was having trouble getting my iPhone to connect to my TV. They gave me several tips and helped me throughout the installation process.I am very much pleased with their customer service.I appreciate the Geek Squad and i recommend everyone to get the Geek Squad protection for their appliances and electronics.

You cannot go wrong with having peace of mind that if anything goes wrong with your product that it will be fixed or replaced. I have not had to use Geek Squad as of yet and hopefully I never will. One thing I did hear about the Geek Squad Protection is that replacement value of purchase goes down every year. For example if i purchased a $1000 tv and a 5 year warranty and after 3 years I start having problem and they cannot fix it and have to replace it. I will only get a credit of $400 towards a new Tv. I don't know how true that is but I did hear that from a BB employee.

Geek Squad is always good to have if ever needed. I've hadn't had to use this at all. I have for 5 years. It wasn't expensive either.

Excellent 10/10 would recommend. Great customer service

Swapped out a bad tv with a new one and delivered promptly!

The best decision when it comes to appliances Highly recommended

I love to always get a Protection for the years cause you never know what will happen. It’s better to be safe than sorry.

I have not used the Geek squad for this particular item, but have in the past and they are the best. Quick and knowledgable.

I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

Geek squad are always life savers. I highly recommend their service if you’re ever in a bind

[Employee of bestbuy] You can never go wrong with extra protection. Especially when it comes with zero parts or labor charges. And you can go into any Best Buy to make a claim.

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime