Customer Ratings & Reviews

As a best buy employee our geek squad protection on this product is definitely worth it for my partner and I. I feel confident in knowing that if our TV falls or the screen goes out, we will have multiple solutions/options in the future.

Had ethernet problems with a TV on the 5 year plan. Geek squad couldn't solve issue on the phone. The rep made an appointment for Geek squad to come out and fix it. In the mean time I reset the TV numerous times and it started working, so I canceled the appointment. I'm giving them 5 stars because the rep on the phone was pretty helpful and set me an appointment right away.

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!

I just added to protection plan they did not install. And it was installed by me.

I love feeling protected with any accidents for all my electronics, specially from best buy

I typically choose Geek Squad Protection over the manufacture's extended warranty since Geek Squad is easy to reach and has been very responsive for the other items I've covered this way.

I never have mounting. All my TV's sit on a 3 Tier Stand. The Geek Squad is so professional they could install your tv anywhere and get the best results. I have never had an angry word or been disappointed with the Geek Squad. On line or in my home these guys know how to get the job done.

Great guys on geek squad much prefer over contractors

Geek Squad always providing great and excellent services.

Bought the 5 year plan easy purchase. Good TV yeah

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

Its a great service and i would do it again but my needs have changed.

Great people great service answered all my questions

Thank for the extra service very helpful when needed

Well worth the cost - Time frames for certain repairs are always going to be subject to delays - Bottom line is though, Geek Squad stands behind their commitments and will continue to work on an issue until everything is up and running as good as new - People just have to keep in mind, everything isn't instant gratification... as much as we would like it to be - Robert C

I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

Thankfully my old 55" TV had a 5 year warranty. After 4 1/2 years, the board started to go out. It turned out that the TV was not worth the money to repair and they honored my warranty and I was able to get a new TV (60"), and since TV's have come down in price significantly, I was able to get the TV, new 5 year warranty, delivery and set up, and still get $300 back in Best Buy cash.