Customer Ratings & Reviews

I always purchase the Greek squad agreement when I purchase televisions as the manufactures warranty does not include shipping and at times the service is not very good. I have found that the geek squad service backs up the purchase of the TV really well.

Haven’t used it yet! Hope I never have to but good to have

Love the television but really appreciated Steven Wrenn of Geek Squad who installed it within my home theater group. He was professional, knowledgeable and very helpful in explaining everything to me. I also purchased at his suggestion a master remote controller. He programmed and again explained how to find everything I needed. I LOVE having one device do it all. If I ever need a Geek Squad service call I hope Steven is one to respond. I am attaching a photo showing quality of picture.

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.

Rather get the most out of your purchase why not be safe than sorry

Purchased this service agreement with the purchase of our new 85" TV and mount.

Haven't had to use their services yet but will with the computer I just bought

The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.

Great Protection Plan for a good price for my device.

Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

It’s great knowing that your covered. The 5 years is a lot of coverage.

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

I have purchased service warrantees in the past with the hopes of not needing to submit a claim but have confidence in having the coverage due to positive past experience.

love buying my merchandise from best buy great customer service and products and warranty

So far have not had to use them but bought this with other high end purchases will surely ease your mind on things especially if you are buying items worth up to and past $200.

The agents were very knowledgeable and very proffessional