Customer Ratings & Reviews

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

Have not had to use yet, because the TV is running very well.

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

Reminded us to utilize their service. Gave us notifications to maximize their services.

We purchased a 65 inch Sony O Led and debated over the 5 year warranty. Since the TV was expensive and had new technology, we decided to go ahead and purchase the 5 year warranty. Hopefully we won't ever need it, but we have peace of mind in case we do. No deductibles either. We feel confident in the plan.

Best extended coverage on the market in my opinion. The first OLED tv I owned suffered from Screen burn in. This is the only coverage I know of that covers burn in. They replaced my TV with the same or newer model. If you are making a high dollar purchase make sure to protect it.

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

Very professional and knowledgeable. Very responsive to questions and concerns.

never had any issues and they treat customers with the upmost reapect

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

5 years is unbelievable. That means I will still have a warranty when I get out of prison.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

Allows for peace of mind especially with OLED panels and their risk of burn in

I do highly recommend to get this service for your product

I would suggest buying this coverage for expensive items such as TVs, laptops, cameras, etc. and for open box items. No need to buy it if you are pretty careful with your devices and if you are on budget, except for TVs which might give up at any time of its lifetime. Other devices might have a manufacturer's warranty, but if you can afford it, I would suggest still buy it for peace of mind.

love the peace of mind knowing that Geek Squad has my back