Customer Ratings & Reviews

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

Thank goodness for geek squad and protection because if anything goes wrong with my device, I know I have the support I need!

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

My TV sound was going on and off so I brought the TV in for service under the 5 year protection. After review, my TV was replaced with a newer model. I'm very pleased and have now purchased protection for my new TV.

I loved it, it worth every penny, high quality, and very fast processor!

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

The Geek Squad are some of the most professional individuals I have ever worked with. Jeremiah and Dakota in Joplin are friendly, professional, and highly knowledgeable. It was a pleasure meeting them and watching them work. They are awesome!

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

Protection protection protection people please get the protection plans when buying these valuable items, it is very worth it

Geek Squad protection covers everything, very worth it when there is an issue with a product

Always go for protection, its just worth the minimal upcharge for the peace of mind.

The extended warranty though the Geek squad give you a 5 year warranty.

Have not had to use their service yet on new tv but have had great response when needed on computer

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.

No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.