Customer Ratings & Reviews

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

This is very useful for the longtime usage of my tv

Bought a protection plan and so far great customer service

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

I have opted to take additional Geek Squad Protection on most appliances. A few years ago I bought a dishwasher that kept breaking down. Thankfully the Protection plan made it simple to get it fixed. And after the third problem, they replaced the unit without any hassle. The protection plan more than paid for itself.

The agent set the TV up did a sort walk of how to operate TV and the function

The first TV worked for about 4 days and had to be returned. I have had this TV for about 6 month’s and have had no issues so far. Best Buy picked up the bad Tv and brought me the new Tv to my residence and I live about 1 1/2 away from any Best Buy.

Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

Benefits for the price was excellent. Will buy again.

This tv has gone through so much with me, very affordable and good quality t.v. It’s a very clear and audio friendly.

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

Not worth the money by the time you pay for this you could have a new upgraded itrm

Thought it a good value, won’t know more unless I need to use it!