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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 30,387 reviews
  • Rated 5 out of 5 stars

    Something to look forward to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but will definitely enjoy if i ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great long-term investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the service. I am happy to know I have it if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Failed GS phone service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iys a good plan if I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 50 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics for The price. Its also nice how they have the quick pick options for a few apps on the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeeek Squaadd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always coming in clutch and their service is always top notch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price is less, but quality is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for time being.There is a little shaky hut only if you see it carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use the insurance and hopefully I want have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty and the replacement was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For approx. $20, you are fully covered just in case there are problems with the Geek Squad......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv but take advantage of a sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television and sound bar and made all needed adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain for great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What an employee!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero’s of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helping with hands on tech issues. Great customer service skills as well!

    I would recommend this to a friend