Customer Ratings & Reviews

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Geek squad has been great when we've had issues in the past.

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

I haven’t had to use it yet and hopefully never need to.

Purchased for grandsons bedroom and couldnt be happier with it

Its worth it to get but i have not needed to take anything in since we take care of our stuff!

Good deal for my new TV, peace of mind knowing my TV protected

Bought it because the sales person assured me the tv will die before the 5 years are up.

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.