Customer Ratings & Reviews

Fast service and easy appointment set up. Helpful and understanding

very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

very good place when in need for repair or just in case a accident

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

The staff were very friendly and very knowledgeable and werent pushy for sales.

This is another big advantage to have if anything happens to your product you can take it back,have it looked at with no problems. I enjoy using this it's extremely helpful but also protects the items you purchase.

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

The Geek squad team was very willing to help when our television stopped working.

Excellent service. Would recommend anyone to purchase!

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.