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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 30,389 reviews
  • Rated 5 out of 5 stars

    Get it, it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad outstanding customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best protection products I don't have any issues with report a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally they install ny Tv so fast and very niceand fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best, hands down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never used but heard a lot of good just hope I never need to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any reason to contact them yet but it's nice to know im fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has been outstanding every time I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud boombox…awesome speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service ver professional def always use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that we got this with our TV! Great if we need it and good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my tv problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny. had these warranties before and the geek squad are great peeps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Sound not that good. Documentation consists of too many pieces. Why not combine all into one booklet? Mounting feet seem too flimsy. Tipping danger. Feet should be beefed up. Be careful to note overall footprint width. It probably will not fit on your existing stand. I had to purchase a new piece of glass to accommodate extra width. Did not notice this because unit was wall mounted in store. My bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative was outstanding. Arrived timely and performed service quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfort knowing I've got coverage since technology changes so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service you can get!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

    I would recommend this to a friend