Customer Ratings & Reviews

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

Great service will take of you ……………………………………………..

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

Working fine and grateful to have it in my house. Excellent cleanup at every corner.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.