Customer Ratings & Reviews

It’s been a excellent experience and very convenient

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

The person who called be back handled all my questions was not only kind but was a true professional. Also took my payment over the phone and also sent me an email with all details. He is an asset to best buy

Great service didn’t take long at all to get the extended warranty really helpful

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

There is no better use for your money than that spent for a Geek Squad Protection Plan. Not only is it applicable for the equipment purchased but also for two other pieces within the same household WIFI. Thank you Geek Squad for looking out for my continued IT needs.

love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

Best protection for your products, easy to use and no hassles

it works like it says it does and is vary nice would buy again

Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

Always good to have security on your products. The price was good too

Very good quality And very satisfied with the results.

I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

The Geek squad technician really knew his job. He helped us with getting a replacement

Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

It is good to know that our tv is covered if there is a problem and they come to us.