Customer Ratings & Reviews

good to know if something goes wrong with my product I can get help

Purchased this when I purchased my Sony Tv... Low nd behold my tv that I bought 2 yrs ago decided it wasn’t gonna work anymore...so I was able 2 call geek squad 2 come out Nd take a look... best service ever

Have a use it just got the protection if I need it would recommend the plan

Good deal especially when you are an employee it’s a steal

Geek squad is great and very helpful as always. Worth the price

Hopefully I won’t have to use it but it’s safer to have than not having it.

We love having the peace of mind that the geek squad protection gives us

The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

delivery was on time....is a great tv.......best bang for the buck....period...

I’ve had it for over a year now and it works Excellent really high tech.

Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!

When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

Agents came to pickup tv and installed replacement in no time.

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

The warranty I would recommend to anyone Thanks for the warranty process

The warranty I would recommend to anyone Thanks for the warranty process

Really happy with Geek Squad protection on our purchases

Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind

I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it