Customer Ratings & Reviews

Incredibly perfect. Right-sized protection.$$$$ save $$$$

Love geek squad protection peace of mind on my beautiful tv

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

It is worth it, the peace of mint that your item has a warranty that is reliable is great

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

I bought an extra protection plan because why not? it's inexpensive and easy!!

Always nice service I am very much satisfied with the service and people are really good. So kidding.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

Great service to have of something goes wrong with one of your products

Worth the extra coverage of any devices you purchase.

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

I thought this seemed like a good deal as they will come to my house to fix problems with the TV.

Great team and offered amazing service. The hospitality of team is laudible

Always good to have prutction plan they very good response and fix it

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Always purchase a warranty makes me have a ease of mind

Nice to have support from Gerk squad. Greatful to have a warranty

There if you need help. Talk you through any issues that you might have.

Have not used this yet but feel confident that it will be honored if needed.