Customer Ratings & Reviews

Nice to have support from Gerk squad. Greatful to have a warranty

Pickup at store was so easy. Squad was assertive and very kind.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

Great peace of mind for my purchase. Glad to know I have it just in case.

Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

Excellent tv Samsung is one of better smart tv brands

Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

Nice to be covered incase something happens you never know

Squad protection is a good product to have because the staff are very knowledgeable ,very courteous and I respectful. I am glad I purchased the geek squad protection

I really enjoy having Geek Squad Protection for all the products I have purchased.

I get some one to do it for me and it was well done

They are the best service you ever have I recommended to everybody

Excited to see the order right in front of the apartment lobby entrance. They came right on time!

This protection pays forr itself, if anything gos wrong in 2 yrars simply bring it back.

This is a protection plan. I have had excellent experience with geek squad changing components on my computer and using best buy warranties on my old smart watch so there shouldn't be an issue. But only time will tell.

Finally peace of mind warranty. 5 year warranty ..nice.

Love the tv the only thing is that it didn’t come w the legs major problem