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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 30,811 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD THE BEST IN THE WORLD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT INSURANCE COMPANY. I HOPE NOT TO USE IT BUT IN CASE I USE IT THEY ARE PROFESSIONALS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr standard Geek squared Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great addition for the 65” Samsung Tv. Wall mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad extended warranty and their services on previous occasions and they always deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your typical warranty purchase. Not really much to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. It has all the makings of a good tv for any occasion.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not so please with Geek Squad. The last time I brought my computer in for service, I was totally dissatisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me after a storm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super helpful when my tv broke after a storm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers excellent service and quality and is very friendly and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used TV as New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for people that want that extra protection. I had my tv break and they gave me the money that I paid for it. Good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscribe to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek Squad!! Whenever I run into issues with my computer, I can always reach out and they take care of my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend getting this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this purchase. Made sense to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional protection and secure and under pro hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this is included. Definitely helps have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased extended warranty on all my appliances. Never had any issues with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Extended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty extended is bestbuy fast fix or replaced with new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entertainment system, great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment center, easy installation, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection replacement plan at Best Buy is probably the best one out there. No issues or problems to getting your item replaced. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always take good care of us and our products.

    I would recommend this to a friend