Customer Ratings & Reviews

We would never buy a TV without a protection plan. On a previous TV we bought years ago, it came in handy. It wasn't able to be fixed and the plan let us replace it with a new TV. All we had to pay was the difference between the two TVs and a new protection plan. Was well worth the extra money for us for that situation

With my new MacBook, I really appreciated the Geek Squad tech’s knowledge and explanations in setting up my new MacBook Air M3.

Great service from everyone in the store. Happy with the outcome.

I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

Definitely a must for big purchases for the peace of mind

Cashed my last 5 year warranty in when 75” TV had a bad motherboard. Purchased again. It’s 20% insurance that something will happen in five years to a very complicated electronic. Becoming more and more a required cost of ownership.

Great people great service answered all my questions

Thank for the extra service very helpful when needed

Professional crew and punctual delivery, easy to work with scheduling

Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.

Had an issue with a new tv, nothing to do with Best Buy, from the factory. They were very responsive and reliable. Very helpful and reactive. Glad I paid for the service.

This gives me piece of mind for 5 years of my TV should have any issues. The price was very cost effective for the term I'm receiving. Very good deal!

Bought the 5 year plan easy purchase. Good TV yeah

Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

I haven't had a need to use it yet, but definitely would recommend just for peace of mind when purchasing anything tech-wise

Excellent product, works great and I highly recommend it

Piece of mind highly recommend for new purchases. Always get.