Customer Ratings & Reviews

Service always excellent, have had geek squad protection in all my purchases

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

Great service Fast and very friendly people I would recommend it

The delivery guys were very knowledgeable, carefull and made installation look easy.

Amazing service ver professional def always use them

I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

Good economical option to protect purchase, have purchased for other electronics.

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

I won't buy anything from best buy without this amazing service

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

This protection plan will protect all of your items for 5 years

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.