Customer Ratings & Reviews

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

This was a big reason why I bought the TV I did through Best Buy. This was a gift for my parents, and I knew that if they had any problem with the TV that Geek Squad would take care of them.

I haven't used it yet but I got it for a good cause in case something happens I'm covered

Very good help with the product will be coming back

Nice and friendly enviroment great customer service

Amazing crew, plenty of knowledge about the products, excellent job

Great Customer service and respectful engagement...

Excellent product warranty and services and prices

Very good and I referred to everybody I know and y’all are very good

The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

Geek squad is always there when you need help! I always get a helpful squad member!

Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

The Geek Squad Service was fantastic. So seamless. I just sat back and watched everything. I did not even have to lift a finger. Thank You Geek Squad and Best Buy. Brad A.

Geek squad protection plan need I say anymore!!!!!

Seriously, for the price and peace of mind, foolish not to. Geek squad us great.

We brought the TV home and set it up ourselves. Had no problem at all. Did not use GeekSquad but will if we have any problems.

It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

I geek squad team is amazing if you ever have any issues with any products you buy from BestBuy and they other there protection I strongly suggest getting it!

good to know if something goes wrong with my product I can get help