Customer Ratings & Reviews

Love the geek squad protection, any time I have an issue which is rare they are on top of things to resolve our problems. We have had geek squad protection on everything we have bought.

I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

Happy to have another layer of protection for any future mishap

Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

Geek squad has always provided quality care for each of my items

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

This is a protection for your television,receiver,so forth . It's worth the investment for what u buy. I bought 5 years of coverage .

They always take care of your equipment and stand behind their warranty.

Not had to use it yet for this particular item. Past experience is awesome.

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

The agents were fast and efficient. They were very helpful.

Awesome coverage plans are offered by Best Buy for TVs that cover so much more than any other store. If you're buying an OLED television, buying from here with insurance is a no brainer.

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

I get some one to do it for me and it was well done