Customer Ratings & Reviews

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

Absolutely love geek squad … highly recommend purchasing

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

I feel grat about having this product for added protection agains accidents

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

The TV is very good the color in the tv is so beautiful it come out rich looking and picture make you feel like you are in the picture . The size is what I ask for it fix right in the spot that i need it to go it looks good

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

I highly recommend Geek Squad protection. We purchase it on all of our high priced electronics. It gives you peace of mind and you know that your items are protected. Nothing like getting an item replaced and not having to purchase a new one.

Always get this with any expensive items. They are knowledgeable and try and fix the issue. Have had extended service plans with other companies and it’s like pulling teeth to get anything done. It is worth the extra money for peace of mind.

Perfect service. A great value. Great service from the Geek Service.

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.