Customer Ratings & Reviews

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

Hoping we do not need this but we have peace of mind knowing we have the protection on our TV purchase.

I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

I always get protection plans you never know when life happens

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

Very nice people when they come out to fix or service an item.

must have protection. if you invest in an electronic you need to be protected.

When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!

I bought this because it was cheap enough if I had to replace it I wouldn't have to pay a lot.

Best in the business super nice and knowledgeable people

Best company love the insurance on the products that I bought

Make this purchase and get peace of mind. Geek squad never disappoints. Well worth it in the long run.

instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

What a great plan! I have had to use it and Best Buy stands behind their word. A replacement of equal value or a gift card of equal value … excellent!

i have not purchased geek squad warranties before. i really regretted it was such a hassel to go through the manafacture warranty. i will never do that again. always go through geek squad. saves you time and money.

The agents keep my equipment working properly. I try and get equipment checkups every year and sometimes more often. The agents on Ray Rd. In Ahwatukee are great.

I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

Great buy for the family. Would definitely recommend. Best buy at its finest.