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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 30,792 reviews
  • Rated 5 out of 5 stars

    Good value. 5 yrs. Home service for large tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have especially when a gift would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best Best buy to get help.and. They definitely help me out. I been shopping at the store for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help with any problems! Geek protection is peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided quality care for each of my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love there service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Protection plan - yeah for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for any service yet, but the price makes a 5-year warranty worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is GREAT if I have to use it, BUT I am hoping to never have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have another layer of protection for any future mishap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thing to get recommend everybody to get the protection plan. It works very

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq. Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an extra protection plan because why not? it's inexpensive and easy!!

    I would recommend this to a friend