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Customer reviews

Rating 4.7 out of 5 stars with 30663 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 30,663 reviews
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing! They come right now and replace whatever is broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, Reassurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far especially because not had to use it! But I'm very please to have good value for extended coverage if need down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks cheeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great feels great and I would buy again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s tv stopped working and it was no problem refunding some money because it couldn’t be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every major purchase I make through Best Buy I also get this and I find it to be very worth the money. I unfortunately have needed it a couple times, but it made it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my electronics with geek squad! They will repair your covered product or if if it’s in repairable they will replace it with a new or equivalent product for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was very reasonable and a no brainer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Trained, Professional, Courteous Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The well trained professionals of Geek Squad are good when you are in a pinch with your computer. For the scope of work that they cover, they are good. For further depth, you need to go to other computer experts depending on the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job all the way through the job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only needed them once but they were great with fixing my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the 5year protection is very affordable and the terms are grate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive Coverage You Can Count On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with with “Geek Squad”. The warranty pays for itself and makes purchases easier knowing it’s literally covered if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had anything installed in my house but when I go to the store they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty just in case something happens. Sounds like a great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great sound system. I love to play music, watch games and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I bought the protection plan! I only had the tv for four months and pixels blew on it, without the 2 year protection plan I wouldn't have been able to get this fixed! But it was hassle free and worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. It provides great service if you ever need and and peace of mind in case something goes wrong. The price is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for kids It had a crack and the replaced ordered and had delivered to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture is nice in a bright room as well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv from Samsung remote works my fire stick what a feature.

    I would recommend this to a friend