Customer Ratings & Reviews

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

It's a protection agreement, what do you want a review to say?

I've never had issue with any protection on anything I purchased with Best buy.

The Geeks are the best and good at solving problems and making suggestions.

When we bought our first house we upgraded the appliances. With that we also opted for the 5-Year Standard Geek Squad Protection. It was a total peace of mind!

The workers answered all my questions with ease and made me feel good about my purchase

Just love them i call them and answer my questions not only that they sent someone out to check it out

Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

Excellent service I always buy it and when needed it I I have an excellent response. I always recommend it and purchase it for the products that apply.

with computers changing everyday, a good thing to have.

I purchase with ever major buy. Its a must have. The service is second to none.

Great customer support from Best Buy. Anything wrong they will come to me

It's very reassuring knowing that we have this in case anything goes wrong. Haven't had to use it yet

I bought this Geek Squad protection one year ago. For a tv/dvd that cost $150 I got 5 years protection for $30. This year I bought a tv/dvd that cost $300 and got 2 years protection for $40. Wow, did the price go up! Althought I got a better price for this purchase I can not recommend this product at this years cost.

Good to know stuff will be protected for a while past the factory warranty.

We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

O really like this service on all my appliances. A must have to protect any Tv over 5000 and for all your appliances. Have had only good experience when I have used it!

One of the main reason I shop at Best Buy is because of their amazing warranty. I’ve had to use their warranty on a few occasions and it has always been hassle free.

I always get the protection plans for my large price purchases.I have used the protection plan on my televisions before and best buy scheduled and sent a repairman and if it couldn't be fixed they replaced it.