Customer Ratings & Reviews

Travis and co-worker did a great job with install.

Geek squad mounted both my TVs quickly and they did a great job.

Tvs are made to break eventually, whether its the leds, motherboards, wear and tear, etc....devices aren't made to last anymore and they become obsolete eventually. Such is the way now.....I think its always best to get the protection plan.

Thorough, knowledgeable and just good guys. Highly recommend this service. Worth every penny.

Glad I purchased the protection plan at a good deal

Don’t know about this have never had to use it says a lot

The geek squad agents treat me with respect and patience, which is important because I’m not text savvy

Always love geek squad help tips and support overall

Geek squad is great! Would absolutely purchase again.

Got it to bring my 75yr old aunt into the 21 century.

I have boughten many electronics from Best Buy over the years. However, I would recommend purchasing extended warranty coverage just incase. I did have a couple repairs done in the past. They were very satisfactorily performed with a high degree of professionalism. Be sure to purchase a Geek Squad Protection plan for all troubleshooting, service needs and operational advice.

Hopefully i dont have any issues nice to have the sqad to back me up

Love the geek squad service! Installed it myself but if I had any questions they were a phone call away!

Geek Squad ROCKS!!! Always on time (whenever I've used them), thorough, knowledgeable and clear in explanations.

THIS SERVICE ROCKS! So I bought Geek Squad service for an LG tv. After a couple years of use, the LG tv quit working properly. A Geek Squad repairman came out to repair it. They ordered parts and needed to return for a second repair. Nothing was able to fix it, so I was able to return to the store and replace my TV with a newer model. Ended up going back to Samsung TVs as I have never needed to have them go bad on me, but I still renewed my Geek Squad service for 5 years. Its a great piece of mind!

Great customer service and easy to create a claim.

Whenever I buy a tv I always make sure I get the 5 yr warranty. It always comes in handy

Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

The Squad really went out their way to make sure I was able to use my GS Warranty to the fullest.. They made sure I was able to purchase a replacement TV after my original wouldn't stay powered on.. They gave me great suggestions on different TV's to purchase with the amount I was given on my store credit..

Thankfully, I have not had to utilize the incredibly beneficial Geek Squad services quite yet, but it's refreshing to know they are available if needed