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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30797 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 30,797 reviews
  • Rated 5 out of 5 stars

    Must get with every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially since appliances are but built to last anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance- peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend a Geek sqaud extended warranty. I bought one for my 75” tv. If they can’t fix it , I believe they send you a check for your purchase price. The TV is 85 pounds so it’s not something I want to lug back to the store or to a authorized service center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Crew arrived on time. The were very considerate of our home. The wore shoe coverings. When they were finished they cleaned all the dust from hole drilling. Their installation of the TV quick, accurate and professional. After all the physical work was done, they spent almost 30 minutes showing and teaching my family how to use the new remote. They also showed the family all the new available features built into this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy fast customer service with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best One so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first of the Qled tv's that i purchased, i love it! What a picture! i would take a picture for the review. but you can't see this quality with just a picture. Buy one you will love it too! I am getting ready to but a 85" Neo Qled. Guessing i won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must on modern expensive electronic items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty on the higher price electrical items because the two times I have had to use it they did not give me any hassle at all. One of the items was a vacuum and because it was non fixable and no longer stocked (three years old) they gave me my full purchase price back on a gift card. Also other places make you use the manufacture warranty the first year before the extended warranty kicks in, but the geek squad protection handles all that for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent mounted my TV and connected perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Siamese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well be a great warrenty once Sansung manufacturers expires in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a awesome job setting me up, and very polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily, I have not needed to use this coverage or plan so far and I'm helping that I never will, but it is very nice and comforting to know that it is there. Should I need it? And I can say from experience in the past that the geek squad is more than qualified and knowledgeable to handle any issues that you may have and need to express.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be leave the store without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must for OLED TVs. I purchased the 5-year plan for a great price. I feel at ease knowing I’ll have Geek Squad coverage for the next 5 years in case anything goes wrong with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get yourself a service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been getting service plans with Best Buy since the PS2 days. Never once has one not come in handy. They’re a must for me with high end purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired and showed me features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to have purchased this agreement for my TV. The tech that assistsed me was knowledgeable, friendly and explained everything to me before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for all the things that might happen, replace or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were amazing. I'm not an idiot! I have hooked up many systems before. But the new speakers that I could never get great sound out of them. The Squad hooked them up properly and made system easy to navigate easily between different units in the system. The TV was crisp and they did it all quickly too! It had been frustrating to have these great speakers but not be able to enjoy them as I can now. I had 6 yrs of college! You'd think I coulda figured it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan yet because the TV is still new and working fine but I will say that previous experiences with other items were good experiences. So much that when I wanted "piece of mind" about the purchase of my new TV, The Geek Squad protection was clearly the best choice.

    I would recommend this to a friend