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Customer reviews

Rating 4.7 out of 5 stars with 30575 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 30,570 reviews
  • Rated 5 out of 5 stars

    Customer service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great thanks for your service!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got it rolling from one phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments about the service because the guy delivered the tv and we took care of the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpe set up smart tv to my new receiver ove the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp quality and large screen size, for a small price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having the peace of mind and it was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so GOOOOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv since April 2024 and so far LOVE the tv !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could have used a better delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But overall thank you to the Geek squad online customer service team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal always recommend getting a warranty on any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's are the coolest geeks around. We love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impossible to rate until you have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impossible to rate until you have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

    I would recommend this to a friend