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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 30,816 reviews
  • Rated 5 out of 5 stars

    Worth the piece of mind in case you have a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller was very friendly and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it’s over 200 bucks purchase the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price for extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection for electronics so bought a 2 year plan .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best projector in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-free Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage ever, hassle-free. If they can't fix it they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully something we will not have to use! But you don't want to be stuck without it these days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for this TV. 5 years of protection by Best Buy Geek Squad is great for my peace of mind. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad was easy to instill to all my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase good quality happy with my purchase Geek quad was easy to instill to all my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken TV after 4 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment for a modern TV. They don't last and this has you covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layer of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

    I would recommend this to a friend