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Customer reviews

Rating 4.7 out of 5 stars with 30579 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 30,579 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s terrible and totally waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great screen color. It looks so awesome in my living room. Great quality great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a no brainer. Electronics break all the time. Protecting your stuff is a smart move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awosome tv great price always go with the warranty purchase as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet on this item, but have used them before and there number one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the television if something happens to it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great knowledge and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from best buy. They have great customer service and the best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service ever. I'm so glad someone created this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is probably awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good offer got this as pack with TCL tv, it was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed quick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Sound is great. Picture is really nice. Upgraded from 55' to 65' and my games lol fabulous on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alvarez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a protection plan and so far great customer service

    I would recommend this to a friend