Customer Ratings & Reviews

Service always excellent, have had geek squad protection in all my purchases

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

This protection plan will protect all of your items for 5 years

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

Great tech service for all technology appliances you purchase they do they best And they make sure to tell you what things are needed and are going to be done for them to be able to fix the appliances

Professional and efficient, Friendly and knowledgeable staff

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

The delivery guys were very knowledgeable, carefull and made installation look easy.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

The Geek squad provides excellent warranty coverage for electronics.

Good economical option to protect purchase, have purchased for other electronics.

The agents are there if we need them haven't needed to used them yet

Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.