Customer Ratings & Reviews

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

This is worth every dollar and I'm sure if the service is needed they will come through for us.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

So far I’ve had no problems with anything I bought I will definitely be shopping at Best Buy again

5 year Protection Plan which is wonderful...... Incase there was a issue...

They definitely took car of me as soon as possible

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

They did an incredible job mounting my tv ans were helpful how to set up. I will use them again

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

Bought a 83” lg oled, so I wanted to be protected for the 5 years in case anything happened.

I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!