Customer Ratings & Reviews

What can I say it’s a warranty like I have it for two years I don’t know. What do you want me to say

Great service can't recommend geek squad enough, they take care of everything.

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

A must have when your spending lots of money on items, please protect yourself.

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

This protection pays forr itself, if anything gos wrong in 2 yrars simply bring it back.

The Geek Squad warranty is one of the best. Its spendy but covers a lot.

All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

Great value and protection on an open box tv in case of any issue.

Extra coverage is definitely well worth it especially if coverage for something like electronics.

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.

Geek Squad is My Favorite part of Best Buy You can trust the Geek Squad Their there always professional and kind Ready to answer Your questions #LOVETHEGEEKSQUAD

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

haven't had to use, hope all is well when or if i should it be needed

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.