Customer Ratings & Reviews

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

Its a great value and a good buy and quality price was awesome

Not sure yet how this warranty works will look soon

Got this for my TV and yes it is worth it. I can relax for the next 5y.

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Geek squad gets the job done!!! No other geeks I want touching my electronics!

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

They do the best service in radio installation. Very professional and on point.

Great insurance! If something goes wrong you can get it fixed!

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.