Customer Ratings & Reviews

Worth the money, great value for peace of mind. Also get the reliability of the geek squad.

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

i got my issue resolved that same day they had some really geat adise

Bought the protection for my screen protector and every time it has broken I have gotten it replaced thank God for geek squad

Great experience with this service Best Buy is great.

Great tv! A big upgrade from my 39” Vizio! Works well for my ps5 and has plenty of other HDMI ports for my Apple TV, and Switch

This is something not 100% needed for qualifying purchases, but if you really want to protect and guarantee the qualifying product, I'd highly recommend you buy it.

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

Its been very useful to buy since it helps ease the worry of it breaking

Haven't had to use this service yet, but it makes me feel as ease that if anything happens to my product that it will be covered!

Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

Excellent customer service and knowledgeable of repair concern.

Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.