Customer Ratings & Reviews

Very nice people when they come out to fix or service an item.

Getting a 5 year on a TV almost guarantees you a new TV for the price you paid! It's completely worth it! I stand by Geek Squad and their commitment to quality service! Highly recommend it!

Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

I always make sure to get the Geek Squad protection added to all my major purchases. You never know what may happen, so it's best to stay covered. I have never had a bad experience with Geek Squad.

Love it. And they are good service and good products

geek squad is the best! Always there when you need them thanks

Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.

I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

Geek squad was very helpful very efficient. Highly recommend.

Since our tv was going to be in the living room next to a fish tank we thought why not. It does cover humidity associated damage so it was nice to add.

Great easy to work very excelent service not a problem

You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

Easy set right out of the box. Already have a Roku account so most everything transferred over.

Best company love the insurance on the products that I bought

It provides coverage for a lot of different issues and will upgrade to the current year model if you have issues. I don't believe it covers physical damage(drops, hits, cosmetic/water damage), so if that's what you're worried about you might just want to buy something you can afford to replace.