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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30783 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 30,783 reviews
  • Rated 5 out of 5 stars

    Standar geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need this! I expect that service will be excellent if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the total protection. I guess it was called geek squad before but now it’s total and it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Where It's At!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU VERY MUCH! SHALOM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much! Stay on the top line. Appreciate it! Shalom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 5 year warranty and it’s the best our previously purchased Sony kept freezing and they came out 8 times replaced everything and finally gave us a full refund! We were able to get a new tv and so far it’s been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t protect your purchase don’t cry later it’s insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protecting your equipment. It’s an investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a warranty is a must in this brand. This is the 3rd tv delivered within 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was with geek squad it was well everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support has been good so far. I hope the protection plan is worth th purchase if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to me purchasing this extend protection I was able to get another newer version tv. When my went out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty definitely worth it. A life saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 5 year Geek Squad warranty on my Samsung tv which was a good thing since it quit after 4 years. Best Buy sent a Geek out to my house to check it out and he determined that It was best to replace it. So they gave me a number to call and it was fairly easy for them to exchange it. Just be aware that what they replace it with might not be as good as your tv. They gave me a model that was horrible so I had to go to the store and check them out to see which one I liked. The sales guy helped us and we chose a different brand and went home and called the number and they replaced it over the phone and now will deliver it and exchange the other one. So definitely get the warranty. It's so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty company is pretty good i used them on many Electronics i have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to utilize, but glad I have this just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to utilize, but glad I have this just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me with my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great service they are very well prepare for there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One awesome tv, no issues at all, great picture as well.. having extra piece of mind is always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!

    I would recommend this to a friend