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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 25,436 reviews
  • Rated 5 out of 5 stars

    Geek thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I done know what this is didn't know I had this I guess its ok I sont know what I purchase on it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to know best buy stands with us with the products they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable team. Though yet to use my 5-year protection. I will definitely recommend geek squad to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection. Very easy to deal with and always satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting a warranty for any product you buy over $400 just to protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The protection always pays for itself since things aren't made like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the squad protection for the just Incase something happens. For only a few extra bucks. It’s great to know we have that coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get protectio or be sorry. Protect your stuff and money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents walk you through the protection plan so that you can understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed yet and hope I do not need but got the program to protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Best Buy is easy and reliable and can handle most things in store. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5-year plan just for the sake of it. Never had any problems out of Vizio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know its there if I needed it. So far I haven't had to use it the product quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy anything without protection? You can't afford to replace the item so buy the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a plan for every high ticket items because (unlike other stores that don't) they stand by their product and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called for help and advice and they made it simple to come in 4 help were nice even though it was silly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quick service, and totally worth it on sensitive products like tv’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always honors warrantys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty i needed for my tv, very good will honor a replacement if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the service plan for the TVs I buy, well worth the peace of mind.

    I would recommend this to a friend