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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 30,777 reviews
  • Rated 5 out of 5 stars

    Jhwj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service that I hope I won't be needing in the near future. But its nice knowing if I ever do need it I am covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth buying GS Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will purchase Geek Squad coverage anytime we buy a product from Best Buy That are super knowledgeable easy to work with and are the best. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase additional Geek Squad coverage on large purchases. We have not had to use it much but it is comforting knowing it is available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cna never go wrong with extra protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to go when buying expensive televisions or electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucky to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was just droped off nothing else.. have to get help installing it myself .. but happy i had the extended warranty cause tv was only a few years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection for everything I get!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great organization. The reason I buy at best buy.IF the geek squad went away or got too pricy, I probably would also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a notary agent and needed to make sure I have the protection of all devices just Incase it got damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i usually always get this its better than the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy the coverage when I replaced a Samsung TV that needed a new panel after only 19 mo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the geek squad warranty for 90 percent of the stuff i buy and it has never been a bad experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to get it and pices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best thing u need to get it saved u time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am proud to choice this service....is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Hopefully I'll never have to use it.

    I would recommend this to a friend