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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 808 Showing 16,141-16,160 of 30,804 reviews
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great quality pictures and copies highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are always the best at what they do. tv's, service and questions always answered with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of my issue ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came through with excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having piece of mind when buying from best biy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are their when you need them. I use their service on every item I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways had geek squad on all my products and recommend getting it for all your inspected accidents...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel like I can bring this in and just get a new one. If not new of the same new of a different style. Makes the money go right toward the next best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because everyone in my house is a clutz and we break stuff a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always impresses. They are very knowledgeable and helpful with any issues with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it, hope I do not have to. I did not buy it on the last TV, and I wish I did

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its ok if you end up needing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have, process of getting tv replace was little bit of a hassle mainly because after a haul my 60 in tv to the store for a replacement i was then told that i could not return at the store but only through phone once someone comes to test it out at home with app that took weeks to fill to then be another hassle to return my money to buy a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to us for the TV so that says a lot about the tv. But if we did I feel confident Best Buy program would deliver on service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rhis program to protect our TV. We bought a Sony TV and it gave out in 4 years. We got the 5 year planned this time around just for emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad easily pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found geek squad to be well worth the money. I've taken advantage of the services for many products and have been very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a TV breaking. The Geek Squad was very helpful with getting the issues resolved. Very grateful for all their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always use Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the Geek squad service for all our electronics. The service is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wrecker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet...lets see what happens to my TCL tv and if this warranty is any good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the resque

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and peace of mind for 5 years. The geek squad does a good job and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv and decided to get an extended warranty in case something went wrong with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it to have protection for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I wanted to make sure my TV was covered for a couple years in case I have any issues

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.