Customer Ratings & Reviews

I get this on everything I buy over $100 due to I've had plenty of things die on me prematurely, after the manufacturer warrantee.

I have had Geek Squad’s support a few times. They are always helpful: phone or in-person! So for me having the yearly plan is a no-brainer. However, I still think Best Buy should not have removed the inclusion of complimentary home set up that they had up until this year!

Outstanding Geek Squad for anybody that needs. Computers were doing.

Good coverage for price. TV was returned but no hassle about warranty refund.

Geek squad helps for good protection. They help wherever you need

Good "backup" to have, we just just hope it is. not needed!

The best by gueek squad is the best in the city of Framingham I recommend every to fix all kinds of electronic at the desk of geek Squad . 100%

Tv works great for the purpose of needing a Tv last minute!

Geek squad protection gives you peace of mind on your item.

It was an excellent buy you came in handy when my TV went out it was only 4 years old but still I got a brand new TV with very little problem The geek squad was exceptional and the gentleman who worked in the TV department he did an excellent job he found the TV I wanted and he even carried the TV to my car for me because I am disabled

Good help great service and very helpful , what more can you ask for,thanks.

Good for the price and peace of mind for the protection of my items

So glad I bought this insurance as the next day I needed to call as the TV was having issues. They immediately replaced it without any problem arising, quick and efficient.

Unfortunately I have never had the opportunity to use.

In the cases where a device fails this is invaluable. Recently a TV lost the backlight and I ended up with a new TV. They replaced the TV and even refunded the unused portion of my Geek Squad protection.

I called the Geek Squad about a 5yr warrenty I purched when buying a new TV. Although I got transfered to several different people everyone was helpful and curtious leading to me getting the issue resolved. I recieved approvial for a new TV no cost to me. The BB team really went the EXTRA mile.

A week prior to getting the protection i was offered it at the time of purchase and i got an extremely cheap open box 4k sony tv and the price of it brand new was $2500, the open box item i was buying was $700 and at the time our purchase they wanted to charge me the protection of a $2500 tv which came out to $550 for 5 years protection, so i went in a week later and a young man helped me get it figured out and I got the protection for the price that I had actually paid for and I was very very satisfied!!!!

this tv is good i wish i got a Samsung instead but [this tv has great picture quality google sometimes freezes up

Perfect product I recommend I recommended. I feel very nice

Glad to be able to add these services at a reasonable cost!