Customer Ratings & Reviews

I haven't had to use it yet but it's good to have on standby just in case.

Good services. Havent had an issue with geeksquad yet

When i bought the C1 LG OKED tv i knew that ill need a protection plan cover for avoid any future inconvenience. So i bought it. Im not have any problem with the tv buy one never knows. Is a great option and very necessary.

Done on the phone as the order was placed verbally.

We haven't had any issues yet with our purchase but glad the support is there if needed.

It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

I have not had to use the geek squad so I really can’t give an accurate review. But it is nice to know they are there if I have any problems with my Toshiba tv.

Glad to have the option for support if anything breaks on this product.

Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!

Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

The agent is mounted my TV and connected it to all my spectrum devices and Internet services

I have it use them but I hope they have a great customer service.

Good TV with very good resolution and a good experience.

Haven’t had to use it yet so don’t really know it’s worth but I know if you get a good GS rep it’s a good service

Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

I could use a gift card for 400 bucks just for reciewing a warranty yes please

We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

Date: 04-13-2024 When purchasing an expensive item (TV, other) I would get the additional extended coverage and the Best Buy Total Tech subscription so as to ensure you are covered. R. Stewart