Customer Ratings & Reviews

Hello, The driver's had an window and were so friendly when they almost apologetically called asking if they could come six hours early. Brought it inside with mask and gloves. The television picture is perfect, and set up could not have been easier. Smart remote walks you through each step, although I do find myself adjusting settings quite a bit as it's only been one day. The Smart system is much, much faster than I expected. Touching the Netflix and prime buttons bring you directly to them with no hesitation. Mated to a Samsung Q60 soundbar. We didn't like the sound very much on the old TV, but this pairing seems to have fixed some of the voice and dialog problems we had. This is a great TV, and although it doesn't have back lit and some of the other gripes I've seen, I really believe you won't have a complaint unless you have a more expensive TV sitting right beside it in your living room.

Geek squad customer service was awesome, they were very helpful in getting my television delivered to my home , explained everything to me and email me the information

I always feel protected knowing the Geek Squad will assist me with my purchases!

5 year warranty is perfect I recommend it actually.

Great peace of mind to purchase. It’s worth the price to protect your items.

This protection plan was very affordable for this TV.

Max was our installer He did and amazing job complete to the training on how to use everything right down to our sound bar and and old video player. He was efficient and knew how to use his tools, and explained the 5 year protection plan which we also purchased, He was confident and very easy to work with

No matter what i buy i get there protection plan. It one of the best out there.

In 2013 I got the 5yr plan on a Panasonic 50 inch plasma tv that was already openboxed at my local Best Buy. Last week it died on me and due to my location I would have to wait 2 weeks to have a service agent come out to my house to take a look at it. They mentioned that I was able I could take it in to the store. When I got it to the store some things were looked up by the Geek Squad agents in the store and 15 minutes later I was loading a new 55 inch Samsung 8000 series curved LED 4k tv in my truck as a replacement. No yelling, no fuss just simple. Highly recommended to get the service plan on a TV. (Just as a side note... this plan does NOT cover accidental physical damage)

Don’t purchase without it! It’s very useful and convenient

thus is my first time having geek squad protection its really worth it

Worth the extra money, with no hassle on repairs, and or replacement

I guess it's good, haven't had to use it yet and hopefully will not have to

Great great great. Always asking questions and getting answers.

Great great great great great great great great great

very helpful. They are well trained and explain everything

Very helpful agents. Explain things thoroughly and how long stuff will take to get fixed.

Good to know Best Buy has my back when it comes to service and products that I have purchased from them. Thanks

Great gift from the husband ken price.hfhghfhhijg Vdtjduitsgyudt Gg

With the electricity issues we have at our neighborhood, I feel that this is a wise choice to opt for due to the potential of any electronics in the device can easily be damaged and it will be covered.