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Customer reviews

Rating 4.7 out of 5 stars with 30754 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 30,754 reviews
  • Rated 5 out of 5 stars

    5 Year Warranties Are Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get 5 year warranty. I had a Plasma TV 15 years ago that went up on me with 2 weeks remaining on a five year warranty and Best Buy offered me a comparable replacement TV or value applied to an upgrade. I upgraded and enjoyed the hugely applied discount and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer getting protection on a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new TV didn’t want the headache I recall the difficulty we had putting the other TV above the fireplace so I opted in for the geek squad protection and installation so very handy it was nice as they took the TV off the wall and put the new one up And set it up it was great well worth what I paid for it no it’s covered so on those dog toys go flying TV is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im sure its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but im sure its great by the sounds of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BUY FOR ADDITIONAL COVERAGE. I did not like that my purchased warranty outsourced my repair to a NON-Geek Squad company. They picked up and returned my television and the problem persisted. After I complained to GEEK SQUAD I received a call back they diagnosed the tv over the phone and I was instructed to return the television to Best Buy for a refund at the current listed price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase warranty for almost everything I buy I think I only used it a few times before. During this pandemic it seems like everything started breaking down. A set of gaming headphones, sound bar and a tv luckily everything was under Geek Squad. When I took these items to them I had no problem getting replacements all the products. That means for me I still will be purchasing from Geek Squad 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Provides Great Support!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost without them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add the Geek Squad Protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the GSP or GSPR plans to just about every item I buy that offers them. At worst it is like a cheap insurance plan for my new item that I don't wind up using because the item held up great. At best they are there should something go wrong and I don't have to pay the full cost of a repair or replacement out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the extra price for the extra warrantee. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch fire tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a smaller tv , fire tv also. When we was looking for a gift for us. Found this on sale, we drove 60 miles round trip to get it. IT WAS TOTALLY WORTH THE TIME. PICTURE IS SO CRIP, CAN SEE EVERYTHING SO MUCH BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price worth it. Protects against basically anything i think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy technically support is the best Geek squad is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful brilliant picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     This TV came right on time. My old one went out on me. My warranty was up so I had to get a new one. I seen this one the price was right, so I got it brilliant picture look like I chose the right one. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is the way to go for amazing picture quality. The display is very thin, but thenbase is the heaviest part. Keep tyat in mind if you wallmount it. Habe a second person with you to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad do nothing you only pay for that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tv mount and set it up on the wall by my self. Geek squad thank you.

    I would recommend this to a friend