Customer Ratings & Reviews

If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.

With the cost of UHD 4K TVs rising, we could justify the cost of a 100% 5 year warranty through the GEEK Squad to give us peace of mind. We had the recent experience of another brand TV dying completely 2 months after the manufacturers warranty expired but was able to get a new 4K 60" TV at no cost to us under our extended warranty.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

Helps you feel safe with lots of help and options for returning/exchanging items.

This plans are the best never have trouble returning a defective item love this Best Buy plans.

Protects my electronics and if they can't repair they replace. Love it

Great investment, very important purchase. That's why i chose best buy

The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.

Love the comfort of my subscription. I did not need support to mount or get the new Samsung 32 inch TV up and running. I may have to call them as the HDMI cable and this cable to the DVD player is an accessible so I’m going to have to put a new end on it.

Havent used them yet but I have in the past great service

I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

One star lost after anticipated repair wasn't listed as solution (though appears to have occured) When I brought in my son's tablet for repair, the technician felt the port was bad and wrote it up as such. When it was returned, no port repair was listed, but upon observation, it appears to have been performed. I would have liked the complete repair process to have been documented. The charge cord was replaced as listed repair. Ultimately, the tablet is working/charging properly but I'm worried about the process. This time it was an unlisted repair. Next time it could be a claimed repair that wasn't performed.

Good price for open box. Nice 42" fire TV. Using it in our RV when traveling. Picture quality is very good and size is not to big for small space.

Absolutely excellent decision as my TV needed a repair within 12months and completely replaced within 24months. WARRANTY was well worth it as the service was great and the replacement went so smoothly that we had new TV on the wall within 3days.

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

Hopefully i will never use this but its there if needed

You never know what could go wrong or when. I invested a substantial amount on my television and certainly hope it lasts as long as my last one which is 16 years old and still works fine. I just wanted some new features. It will likely be a while before I want to upgrade again so if this one fails for any reason, the added protection will help prevent unnecessary costs.

Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

Awesome extended TWO Year warranty. Love the Geek Squad warranties. Because typically if something goes wrong during the warranty BestBuy will just swap it for a new unit versus wasting time waiting for a repair! Well worth the warranty for peace of mind!

Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.