Customer Ratings & Reviews

I had to wait on hold fr a few minutes but everything went well

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

I purchased this for my mom when buying her a TV. I purchased a three year protection plan. Her and I thought it was great deal. It covers mainly all damages.

This is great to have in case you start to have problems with your tv

Great customer support from Best Buy. Anything wrong they will come to me

I love the geek squad they help me all the time with many different things

The agents did a great job loading my TV into my car correctly.

Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

I purchased the 5-year plan for my open box 43" LG 4K television. always buy the additional warranty because I believe that you can never have too much protection.

Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

Must have for your TV, geek squad covers it all! except accidental!

Great to have and even happier never having a need to use it, so far.

Great to have and even happier never having a need to use it, so far.

Great to have and even happier never having a need to use it, so far.

It is good to have someone to ask questions about products so you will know what’s going on with the product. All Geek Squad members I dealt with were knowledgeable.

Amazing service, arrive on time they say, very quick process, and get things done

Sure, it a little expensive for TVs, but on the fifth year, I had to use it, and they were able to get me into a new best in class OLED Sony!!

Definitely get the protection plan if you're doing big spending! An extra $130 to prevent yourself from having to spend another $1500 again goes a looongg way. Protect your investments, your money is important