Customer Ratings & Reviews

Smartest move I made this year! Got the open box TV home and hdmi ports don't work. They're coming to fix it next week. Already worth the purchase! I'll never buy a TV or major tech without a plan.

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

My tv starting having issues after about a year and a half they came out and replaced my tv.

Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

Since our tv was going to be in the living room next to a fish tank we thought why not. It does cover humidity associated damage so it was nice to add.

The technician was quick and on time, did what I needed

I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

Great knowing that if my tv gets damaged I have this. The peace of mind is worth the small price.

An absolute no brainer to protect your precious investment. I highly recommend it!

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

I don’t really used, just a couple of times, sounds good but I did not need it

Best Buy still has the policies around. Go get you one! It will be worth it.

Easy to reach. Very helpful. Problems quickly solved.

I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.

I purchase this with everything from Best Buy. Great support

We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

Great product and very happy workers And great deals

I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

I purchased a 5 year warranty and the geek squad were top notch