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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30895 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 30,894 reviews
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I had the panel was bad and the plan was worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this, but glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like money in the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplest solution to any potential problems with my electronics or devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and courteous, Geek Squad is always on point !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it than They're not have it Decent price for a 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv in 2016 that had a defect Bestbuy came replaced the unit a week later same problem they offered a credit for a new tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Highly recommended for any purchase as it gives you total peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan when I purchased my son's new tv. It was important to have something to cover just in case there were any damages or repairs needed for the tv. No problems as of this date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of course Bestbuy Has the best service Protection plan bar none.I always get the 5 year plan so i can renew it at or near 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DALE WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AGREEMENT. TELEVISION WASN'T REPAIRABLE. A REPLACEMENT WAS MADE AVAILABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew came out and took the broken C1 and replaced it with the C2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an excellent service for installing your brand new TV, A++. I highly recommend them for installation services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect . Handy cable. Just right length for my space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always a great thing to have. Their staff is always very knowledgeable and have your back when something is wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always a great thing to have. Their staff is always very knowledgeable and have your back when something is wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good tv to watch netflix or good gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell people enough how invaluable this service is. They are always professional, on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit expensive but better than unprotected.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance In Case something goes bump in the day as well as the night. If it's manmade there is room for error.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are on call ready to help you with anything they are also nice and respectful, best investment

    I would recommend this to a friend